Got mine today, excited to see it this will work for my shoulder tension! Quality looks good! Works as described.
Recovery in 3 Simple Steps. No Appointments Needed.
RELEASE
Loosen the tight, knotted muscle keeping you stiff and sore.
SOOTHE
Bring down swelling and calm the ache before it settles in.
RESTORE
Warmth and red light to support deeper tissue recovery.
OUR BEST SELLERS
TIGHT, KNOTTED MUSCLE
Still Carrying That Knot? Let It Go Tonight.
You stretch it. You roll it. It's back by the next morning. The fascia knife works deeper than your hands can reach — five heat levels and five intensity levels with EMS, straight into the tight spot. Sixty seconds on your calves or quads and you feel the difference. Cordless, so you use it where you actually need it.
DEEP, STUBBORN TENSION
Some tightness sits too deep to massage out
Between the shoulder blades. Down the lower back. The places you can't get to and a foam roller can't reach. This device lifts the tissue instead of pressing on it — 12 suction levels and 12 heat levels, on a timer, so you set it and let it work. The relief a sports massage gives you, without the booking or the bill.
SORE, STIFF JOINTS
The ache that's still there hours later
Shoulders, knees, calves — the stiffness that lingers long after you've stopped moving. Red light at 660nm and near-infrared at 850nm, plus heat and vibration, wrapped right around the joint. Thirty minutes while you sit still, then it shuts off on its own. Consistent use is what does the work here.
Why Choose NEUVEX RECOVERY?
A local brand, real support, and equipment we put through our own training before it reaches you.
Rigorous QC process
Every device undergoes strict quality control testing to ensure premium performance and reliability.
1-year warranty
Your investment is protected with a comprehensive 1-year warranty on all recovery devices.
Proudly South African
A local SA brand built by athletes, for athletes. Supporting South African wellness and performance.
24-hour support
Get expert help whenever you need it with our dedicated 24-hour customer support team.
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
12-MONTH WARRANTY
FREE SHIPPING ON ORDERS LOCALLY
LOCAL CUSTOMER SUPPORT 24/7
LOCAL SOUTH AFRICAN BRAND
We are here for You!
FAQ
Can children use them?
Not without adult supervision, and we'd recommend checking with a doctor first for anyone under 16.
Where shouldn't I use them?
Avoid broken skin, open wounds, fresh bruises, varicose veins and directly over the spine, throat or eyes. Don't use heat on an area that's numb or where you've lost sensation.
What if it arrives damaged or faulty?
Tell us within 48 hours and we'll cover everything, including collection. Under South African consumer law you can choose a repair, a replacement or a full refund on defective goods.
Can I return something if I change my mind?
Yes. You have 7 days from delivery to cancel and return an unused item in its original packaging for a full refund. Return shipping is for your account on change-of-mind returns.
How do I claim on the warranty?
Email us with your order number and a short description of the problem, and a photo or video if you can. We'll respond within one business day and arrange collection or replacement from there
What does the warranty cover?
Every Neuvex device carries a 1-year warranty against manufacturing faults and defects. If a device stops working properly through normal use, we'll repair or replace it. Accidental damage, water damage and normal wear aren't covered.
Are these safe to use?
Neuvex devices are wellness products designed for comfort and everyday recovery, not medical devices. If you're pregnant, have a pacemaker or implanted device, or you're managing an injury or medical condition, check with your doctor first.
What payment methods do you accept?
Safe & Secure Payments with YOCO / Payfast, Stitch
Do I need to know what I'm doing?
No. Each device comes with instructions, and there's a guide on the site showing how to use it on the main areas — calves, quads, back, shoulders, knees.
Is Neuvex a South African company?
Yes. We're based in Pretoria, we hold stock locally, and there's a person on the other end of our support line. You're not ordering from overseas and waiting six weeks.
How long does delivery take?
5 to 7 business days for items in stock. If something is on pre-order, allow 7 to 14 business days — we'll say so clearly on the product page before you buy. Delivery is free on orders locally, standard shipping rates apply at checkout. You'll get tracking as soon as your order ships.
Which device should I start with?
Depends on what's bothering you. Sore, tight muscles after training or a long day on your feet — start with the fascia knife. Knots and stiffness that won't shift — the cupping device. A knee, shoulder or elbow that's sore and swollen — the hot and cold sleeve. Stiff joints and areas that take daily load — the red light wrap.
How often can I use them?
As often as you like. That's the point of owning one rather than booking sessions. Most people use a device for 10 to 15 minutes at a time, once or twice a day.



